When will my package arrive?
*Please note that shipping times may vary depending on things out of our control i.e. weather, customs, etc.
*We do not ship on any national holidays or weekends.
*U.S orders will be shipped via USPS. Shipping methods for International Orders will vary based on the shipping address provided.
Will I receive a tracking number?
We will send you a tracking number to your email once the package has been shipped. You can use this number to track your package here.
I placed an order but I have not received a confirmation email. Whats up?
Please wait at least 30mins until you have made your purchase to receive your confirmation email. Be sure to check your Spam folder, for an email that might have been filtered out. If after 30 mins you have not received an email, please reach out to us.
Will I pay for customs duties?
We optimize our shipments with carriers to avoid customs charges. You will most likely not be charged by customs but please be aware these charges are out of our control and vary based on local laws and regulations.
What is your return policy?
We are happy to accept returns of undamaged, unused products in their original packaging within 30 days of receiving them. If you would like to return your order, please package your products in a secure box and send it to the below address and reach out us to get help from our support team. Please note that return shipping costs are not covered by us. Once the product has been received, we will issue you a refund.
My product was damaged/non-functional when I received it?
Please reach out to our support team and we will help you with this ASAP. email us on our Contact Us page.